Privacy Policy

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Privacy Policy

Effective Date: June 1st, 2024

Thank you for visiting www.dawsonsdetailing.com (the "Website"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or interact with our Website.

1. Information Collection

a. Personal Information: We do not collect personally identifiable information (PII) such as your name, address, phone number, or email address unless you voluntarily provide it to us through contact forms or other means.b. Non-Personal Information: When you visit our Website, certain non-personal information may be automatically collected, such as your IP address, browser type, operating system, referring URLs, and pages visited. This information helps us understand how visitors use our site and improve its functionality.

2. Use of Cookies

a. We use cookies to enhance your experience on our Website. A cookie is a small file placed on your device that enables us to recognize your browser and capture certain information. You may choose to disable cookies through your browser settings, but please note that this may affect some functionalities of the Website.

3. Google Analytics

a. We use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies to analyze how users interact with our Website. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States.b. We use this information to evaluate your use of the Website, compile reports on website activity for website operators, and improve our Website based on these insights. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.c. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

4. Website Analytics and User Experience Improvement

a. In addition to Google Analytics, we may analyze aggregated data on user behavior, including mouse movements and clicks, to better understand how visitors interact with our Website. This helps us improve user experience and optimize our content based on visitor engagement patterns. This data is anonymized and aggregated, meaning we do not collect personally identifiable information through these methods.

5. Data Security

a. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

a. Our Website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of such third parties. We encourage you to read the privacy policies of those websites or services before providing any personal information.

7. Changes to This Privacy Policy

a. We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on the Website. Your continued use of the Website after the posting of any changes indicates your acceptance of such changes.

8. Contact Us

a. If you have any questions about this Privacy Policy or our data practices, please contact us at james@dawsonsdetailing.com.

FAQ

Find answers to frequently asked questions here.

What do you need from me on install day?

Access to the vehicle, a workable space (ideally enclosed), and realistic expectations about time.

Can you coat over PPF or wrap?

Yes, depending on the film and condition. Coating can improve gloss and make cleaning easier, but film has different behaviors than paint. I’ll check it and recommend the correct product for the surface. If you plan on putting on PPF, it is advisable to put coating underneath.

When can I wash the car after the coating?

There’s a cure window. You’ll get a simple, non-confusing care plan: what to avoid in the first days, how to wash, and what products are safe. If you want maintenance help, that’s available too.

Is there a warranty? What does it actually mean?

Warranties vary and they’re not magic either. Most require proper maintenance and documentation. I’ll be clear about what’s covered, what’s not, and what you actually need to do to keep the coating performing.

How do you price it?

Pricing is based on vehicle size, paint condition, the level of correction required, and the coating system. If you’re comparing against $500–$900 “ceramic specials,” you’re not comparing the same service. Those are usually fast prep + fast install + fast failure.

What if my car is brand new—do I still need prep?

New cars are often not “perfect.” They can have transport marring, dealership wash damage, and random defects. Coating a brand-new car without inspecting and correcting what’s there is how people end up disappointed after spending real money.

Can you do this at my home?

Yes, assuming the environment is workable. If the garage is too tight, dusty, or poorly lit, I’ll tell you up front because it affects results. I’d rather do it right than “make it work” and hand you a compromised finish.

What’s included in your ceramic coating service?

At minimum: safe wash, chemical decon, clay as needed, paint inspection, prep wipe/solution, coating application, and a controlled cure plan. If correction is needed, that’s scoped based on what your paint actually looks like, not a one-size-fits-all “stage 1” promise.

What makes your ceramic coating different from other shops?

Most ceramic coatings are only as good as the prep and the installer. My whole angle is risk removal: proper wash/decon, paint assessment, measured correction where needed, and a controlled install so the coating bonds correctly and looks right. If you’re paying real money, you shouldn’t be gambling on whoever happens to be working that day.

Who actually works on my car?

Me. Not a random employee, not “the team,” not a handoff. If you’re the type of person who’s picky about mechanics/body shops touching your car, you’ll get why this matters.

Do I need paint correction before coating?

If the paint has swirls, hazing, or deeper defects, coating will lock that in. Coating adds gloss and protection, but it doesn’t magically erase imperfections. The right answer is “it depends,” and I’ll tell you honestly what’s worth doing so you’re not paying for perfection you can’t see or skipping prep you’ll regret.

How long does the install take?

Real installs aren’t “drop it off at 9, pick it up at 4.” Depending on condition and what level of correction you need, it’s typically a full day to multi-day process. If someone is promising a top-tier outcome in a few hours, they’re cutting steps somewhere.

What does ceramic coating actually protect against?

It helps with chemical resistance, easier washing, gloss retention, and minor marring resistance. It is not a force field. If you want rock-chip protection, that’s PPF territory. If you want “I never have to wash my car again,” that’s not a thing.

Will it prevent scratches and swirls?

It can reduce how easily light marring happens and it makes washing safer because dirt releases easier. But improper washing will still scratch paint. The coating is part of a system: install quality + wash method + maintenance.